Effective Date: 01/01/2025
Last Updated: 01/03/2025
At Black Sheep Cafe, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website portal and use our services.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We CollectWe collect the following types of information when you interact with our website:
A. Personal InformationWhen you place an order, register for an account, or contact us, we may collect:
NameEmail addressPhone numberBilling and shipping addressPayment details (processed securely via third-party payment processors)B. Non-Personal InformationWe also collect data automatically when you visit our website, such as:
IP addressBrowser type and versionPages visited and time spent on our websiteDevice information (e.g., operating system, screen resolution)Cookies and tracking technologies2. How We Use Your InformationWe use your information to:
Process and fulfill ordersImprove our website and servicesProvide customer supportSend order confirmations and updatesPersonalize your shopping experiencePrevent fraud and enhance securityComply with legal obligationsWe do not sell, trade, or rent your personal information to third parties.
3. Cookies & Tracking TechnologiesWe use cookies and similar technologies to enhance your browsing experience. These may include:
Essential cookies: Necessary for website functionalityAnalytics cookies: Help us understand user behaviorMarketing cookies: Used for targeted advertisingYou can manage your cookie preferences through your browser settings.
4. How We Protect Your InformationWe implement industry-standard security measures to protect your personal data, including:
Secure Socket Layer (SSL) encryptionFirewalls and intrusion detectionSecure payment processing via third-party providersHowever, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account details.
5. Third-Party ServicesWe may share necessary information with trusted third parties to provide our services, including:
Payment processors (e.g., PayPal, Stripe)Shipping providers (e.g., DHL, FedEx)Analytics services (e.g., Google Analytics)These third parties are required to protect your data and use it only for the intended purpose.
6. Your Rights & ChoicesDepending on your location, you may have the following rights:
Access your personal data – Request a copy of the information we hold about you.Update or correct your data – Modify inaccurate or incomplete information.Delete your data – Request that we erase your personal information (subject to legal limitations).Opt out of marketing communications – Unsubscribe from promotional emails at any time.To exercise your rights, contact us at [your email].
7. Data RetentionWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Children's PrivacyOur website is not intended for children under 13 (or the relevant age in your country). We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us to remove it.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." Your continued use of our website constitutes acceptance of the revised policy.
10. Contact UsIf you have any questions about this Privacy Policy, please contact us:
📧 Email: japiefourie555@gmail.com
📞 Phone: +27 69 674 9074
📍 Address: 76 Kellner Street, Westdene, Bloemfontein, 9301